PEN 1.00 ▲ ON DEMANDNAPKINS UNSIGNED ▼ NO PENADJECTIVES 0.00 ▼ NOBODY CARESQUESTIONS 5 ▲ ASK FIRSTSUPPLY 1 PEN ▲ MINEDEMAND YOURS ▲ ANY SECONDPEN 1.00 ▲ ON DEMANDNAPKINS UNSIGNED ▼ NO PENADJECTIVES 0.00 ▼ NOBODY CARESQUESTIONS 5 ▲ ASK FIRSTSUPPLY 1 PEN ▲ MINEDEMAND YOURS ▲ ANY SECOND
this penDiscovery call deck
You don't need this pen. Yet.
20 minutes, mostly you talking
please hold
Agenda, 20 minutes
For eighteen minutes, the pen stays in my pocket.
- You talk Min 0 Your world What you sign, and how often
- You talk Min 6 What breaks The last time it went wrong
- You talk Min 12 What it costs In deals, minutes, dignity
- I talk Min 18 The pen Only if it fits
still in here
What the buyer usually hears
The whole room described the pen. Nobody bought it.
- Rep 1
It's a really nice pen.
Buyer interest0 - Rep 2
The ink is very smooth.
Buyer interest0 - Rep 3
Ergonomic grip. Feel that.
Buyer interest0 - Rep 4
It's blue? Navy. Executive navy.
Buyer interest0
Before the pen comes out
Ask five questions. Write down every answer.
- 01 What did you sign last week? How often the need comes up
- 02 Where were you when you signed it? Where the need shows up
- 03 What happened the last time there was no pen? The pain, as a story
- 04 Who was waiting while you looked for one? Who else pays for it
- 05 What did that cost you? The value, in their numbers
The move
Hand them a napkin before you hand them a pen.
Diner napkin, one ply
x
Your name here
Sold.
What just happened
The buyer just made your pitch for you.
- Problem
- Stated, by them
- Urgency
- Right now
- Competition
- None within reach
I don't have a pen.
write that down
Supply and demand
One sentence took demand from zero to right now.
- Demand
- Theirs
- Supply
- 1 pen, mine
PEN / NOWLive
0s60s
- Rep praises the ink
- Napkin appears
- "I don't have a pen."
Finally, the pen
The pen gets one slide. It only needs one.
- 01 It writes Blue ink. Napkins, contracts, the back of your hand.
- 02 It clicks Open, closed, open. Very satisfying in a long meeting.
- 03 It's here Within reach the moment you need it. That's the product.
Same room, same pen
Adjectives lose the room. Questions win it back.
-
Checks phoneLeans in
-
Is it a free one?Pats every pocket
-
Leaves for coffeeWho has a pen?
-
ZzzAsks the price
-
Nods politelySigns
Room interest 92%
Objections
Every objection deserves one more question.
They say You ask Turns out
I already have a pen. Great. Where is it right now? Not here
Pens are free at the bank. How often are you at the bank when you need to sign? Rarely
I'll just sign on my phone. Sure. What's the battery at? 3%
Why your pen? Whose pen is in your hand? Mine
Steal this
The whole method fits on a napkin.
Swap the pen for whatever you sell. The order stays the same.
- 1. Ask about their world
- 2. Find the moment it breaks
- 3. Let them say it out loud
- 4. Then the pen
Next step
End on a date in the calendar and the pen in their hand.
- TodayYouSign the napkin. Keep the pen.
- TomorrowMeSend the recap, in your words
- TuesdayBoth20 minutes with everyone else who signs things
Pens for the whole team
- Why
- "I don't have a pen."
- Who
- You, me, everyone who signs
YesMaybeNo
Accepted