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Play the 2026 deckThen · 1892
How it really went
Read the real storythe story, via Wikipedia and the Wm. Wrigley Jr. Company history ↗- April 1891: Wrigley, 29, arrives in Chicago with $32 to sell his father's Scouring Soap
- He throws in baking powder as a free premium
- Customers want the baking powder more, so he sells baking powder
- He throws in two packages of chewing gum with every can
- Customers want the gum more; in 1892 he drops soap for good
- First gums, Lotta and Vassar, made by Zeno Manufacturing
- 1893: Wrigley's Spearmint and Juicy Fruit
- 1907: in a panic, $250,000 borrowed buys $1.5 million of advertising
- By 1910 Spearmint is the best-selling gum in America
- 1915: a free pack mailed to about 1.5 million homes in the phone book
- 1916 to 1926: the Cubs, the Wrigley Building, Wrigley Field
Now · 2026 · 10 slides
What we changed
- The freebie wins, on a chartFlip between what Wrigley pushed and what customers asked for, and watch baking powder win round one, get promoted, and lose round two to the gum.
- A kill switch for soapThree product lines, three switches. Soap goes gray and gets struck through. The gum switch refuses to turn off.
- The free-gift engineA flywheel that runs 1891, 1892 and the next year: sell the thing, give a gift, hear what they ask for, sell that instead.
- Milestones on a sliderDrag from 1892 to 1921 and watch Spearmint, the 1907 ad gamble, the phone-book mailing and the Wrigley Building land on schedule.
Steal the structure
Build your pivot memo like Wrigley did.
- 01 The claim Say the pivot in one sentence, to the people who have to live with it.
- 02 What we believed State the old plan plainly, with its numbers, before anyone rewrites history.
- 03 The signal Show the customer behavior that broke the plan, as evidence, not opinion.
- 04 The new bet Name what you now sell and to whom, and show it.
- 05 What we stop Name what ends, with a date. A pivot that keeps everything is not a pivot.
- 06 What carries over The assets, customers and skills that survive, so the team knows what still counts.
- 07 Risks A register: each risk, what could go wrong, and what you will do about it.
- 08 Milestones Dated checkpoints that will prove the bet right, or wrong, early.
- 09 Proof at scale The one number that shows what the new model looks like when it works.
- 10 The ask What you need approved and resourced, in three line items, and the return.
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