It's a live deck. Press start, then scroll or use the arrow keys, or play it full screen.
Play the 2026 deckThen · 2016 · 24 slides
The original
See the original 2016 deckAndy Raskin, The Mission ↗- Title: "Turning customers into subscribers" (Tien Tzuo, CEO)
- The shift: "We now live in a subscription economy"
- History: from products to relationships, 1970s to today
- How people buy: outcomes, customization, constant improvement
- A global phenomenon: four sourced stats
- Every industry is shifting: an 8-tile grid
- Losers: 52% of the Fortune 500 gone in 15 years
- Winners: GE, IBM, Unilever and Dollar Shave Club
- Winners: Amazon, Google, Apple, Facebook, Salesforce
- Winners: Uber, Spotify, Box, Airbnb
- Promised Land: "the subscription experience"
- A new way of thinking: the subscriber at the center
- This changes everything: pricing, marketing, sales, finance, culture
- Magic gift: the subscriber identity record (#beyondCRM)
- That's why we built Zuora: the capability map
- Evidence: Box, the FT, Schneider Electric
- The End (#startyourstory)
Now · 2026 · 10 slides
What we changed
- The shift plays itselfSix things you used to own flip into Spotify, Box, Uber and friends as a timeline runs from the 1970s to today. Drag the scrubber to replay it.
- The extinction splits on screenA hundred dots, one per 1% of the Fortune 500, break into 48% survived and 52% gone. Toggle back to before and watch it happen again.
- The Promised Land asks a questionThe five criteria become buttons. The buyer taps the ones that matter to their customers, and the pitch turns into discovery.
- "The End" became a planThe last slide is a mutual action plan with owners on both sides and steps you tick off together, because next steps are where deals speed up.
Steal the structure
Build your sales narrative like Zuora did.
- 01 Name the shift Open with an undeniable change in the world, not the buyer's problem.
- 02 Why it's happening Show how buyers behave differently now, old next to new.
- 03 Losers One hard number for what happens to those who ignore the shift.
- 04 Winners The companies that adapted, grouped so the common thread is obvious.
- 05 The Promised Land The future state, as criteria the buyer picks from. Not your product.
- 06 A new way of thinking The mental model that has to change to get there.
- 07 The obstacle Why the old tools cannot reach the Promised Land.
- 08 Magic gift Your product, introduced as the thing that gets the hero past that obstacle.
- 09 Evidence Customers like this buyer who already made the shift.
- 10 Mutual action plan Dated steps with owners on both sides. Never "Thank you."
Make yours in ChatGPT
Type your site. We'll write the prompt with Zuora's structure and your brand.